Don’t Get Stuck Waiting Around

One of the trickiest aspects of running a residential service business is responding to service calls at a time that is convenient to our customers. We try our best to schedule calls at your convenience but it’s impossible to satisfy everyone, every time. Here...

Do You Know What AFUE, SEER and HSPF Mean?

Our business of providing heating, cooling and ventilating services entails a number of cumbersome acronyms. We try our best to explain things to our customers in plain language, but inevitably an alphabet soup will crop up in product literature. Here is an...

4 Common Ways to End Up Without Heat

It’s the middle of winter and our phone lines hum with calls from homeowners who don’t have enough heat or no heat at all. Our knowledgeable technicians will diagnose precisely what’s wrong with your furnace or heat pump and the first step in any diagnosis is to look...

7 Tips to Help Stay Safe This WInter

The New Year is upon us and I hope with all my heart that everyone reading this has a happy and fruitful year. The New Year arrives in the dead of winter, and cold weather brings with it too many injuries and too much property damage. Many home fires and carbon...

RPB Wishes You a Safe and Happy Holiday Season

The winter holidays are upon us and the last thing anyone wants is for this season of joy to turn tragic. Please keep your loved ones and valuables secure with the following tips: Choose decorations that are flame-resistant or flame-retardant, and keep decorations...